Eagle Crisis Management Suite (CMS) is an integrated system for the different phases of incident and crisis management: from the time that a notification is received to the evaluation of the incident or the crisis.
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What is it and how does it work?
Eagle Crisis Management Suite (CMS) is an integrated system for the different phases of incident and crisis management: from the time that a notification is received to the evaluation of the incident or the crisis. Eagle CMS is suitable for incident and crisis control centres of, for example, railway companies, airports, environmental services, safety regions and control rooms.
The system has automated scenarios that are activated when there is a certain type of incident, for example, a tunnel fire. All relevant information sources are linked together. This gives all operators that work with Eagle CMS the same up-to-date picture of the situation meaning there is no ambiguity whilst the incident is being dealt with.
Eagle CMS allows geographic analyses to be performed, such as calculating the number of inhabitants within a certain radius of the incident or the existence of hazardous goods within the vicinity of the incident. Integration with the global leader in advanced Physical Security Information Management (PSIM) systems provides additional capabilities that help drive an organization towards operational excellence.
Translates complex work processes into clear tasks and information for each type of incident and therefore accelerates the time it takes to deal with incidents.
Incidents are handled in pre-determined manner using clear business process models. Standard operating procedures are embedded in the system.
Seamless transition from incident to crisis-management within the same platform.
Leveraging variety of (geo-)information sources to enable a comprehensive incident and crisis management system.
The netcentric way of collaborating provides a shared and up-to-date picture of the situation.
Unlock actionable location intelligence to further enrich the common operational picture.
What are the benefits?
A significant reduction in operational downtime caused by incidents and crises.
Repeatable workflows allow each specific incident to be handled in similar manner, resulting in better prognosis statistics.
Ability to respond more effectively and accurately with the right assets and resources.
Instant availability of relevant and real-time information.
Same platform and user interface when scaling up from incident to crisis management.
Improved cooperation between stakeholders, both internally and externally.
Extensive possibilities for evaluating how incidents and crises have been dealt with, which can be used to further refine standard operating procedures.
Bottom line: lower operational expenditures that are sustainable.